You Only Get One Chance to Make a First Impression
Make sure your Customer AI Solutions Impress Your Customers
Customer AI Solutions
That Redefine the Customer Experience
Ultimately, Customer AI Solutions will improve customer experience. But AI is new, and it’s bound to experience teething problems. Public teething problems. And that could have a negative impact on customer experience.
Q Spark Group are a unique customer AI consulting company. We focus on Customer DNA – Data, aNalytics and AI. We understand what data is required to build and operate customer AI agents. Additionally, we understand how to utilize existing and modern data tools to put data in context for AI.
Let us help you map out your customer experience and pinpoint where you can apply AI & data to optimize it.
Will AI Improve or Degrade
the Customer Experience?
Enterprise AI & Analytics - Customer Stats eBook
Want to learn about what your peers are doing with Customer AI?
Our Enterprise AI & Analytics Customer Stats eBook will give you ideas for your AI program.
Customer AI Solutions
Q Spark Group's Customer AI Consulting Services
Customer Concierge
Concierges are usually reserved for luxury businesses and their most valuable customers. An employee who responds to every customer request, anticipates their needs, and ensures they have an excellent experience. AI breaks the traditional economics of concierge models. Now it is possible for every business to have a concierge for every customer.
A Customer AI Concierge is the ultimate customer AI app. It is a multi-agent model. It has to master all customer-facing processes, both inbound and outbound, and coordinate across multiple customer-facing apps and their AI agents. It also requires enterprise customer data that spans across multiple applications and repositories. To say the least, it’s complicated. But it’s worth it.
Q Spark Group’s Customer AI experts help you start the journey towards a multi-agent Customer AI Concierge. Ask us about how we have automated customer-facing processes using AI & data.
Bespoke Customer-facing AI Agents
Are you ready to put AI in front of your customers, unsupervised? Customer-facing AI is a high-stakes game destined to delight or disappoint.
But you can’t stand still in fear. Leaders in customer-centricity will learn to master customer-facing AI. It starts with utilizing the right data to build and operate your AI.
Q Spark Group’s Customer AI experts can develop enterprise agents tailored to your unique business processes. Let us spark innovation and kick-start your customer AI strategy.
Bespoke Customer AI Co-pilots
Customer-facing employees often traverse across over 10 applications in a single customer interaction. That wastes time, lowers customer satisfaction, and produces an environment where errors can occur. Can AI help? Yes!
AI co-pilots can assist your customer facing employees and improve their output. Customer-facing application vendors like Salesforce and Microsoft provide lots of AI co-pilots to augment their applications. But what about the customer facing processes that cut across applications, such as know-your customer processing, form data entry and validation, and product renewal processing? Custom-built AI co-pilots can automate and improve those vital customer-facing processes.
Q Spark Group has deep expertise in customer-facing processes. We know how to automate those processes using AI and data.
On-demand Webinar - Prevent AI from Creating Customer Mishaps
Why Data Governance is the Key
Without a filter, customer-facing AI could make mistakes. Embarrassing mistakes.
Learn how to govern data & AI together to prevent it.
Customer DNA
You have to go beyond data and traditional analytics to truly understand your customers. You have to know their DNA – Data, aNalytics and AI.
Customer data, analytics and reports are fragmented. Siloed data and insights equal disconnected and incorrect actions.
Customer DNA is delivered by multiple technologies. It requires a solution.
Q Spark Group are experts in customer AI solutions. We can modernize your Customer AI strategy and understand customers down to their DNA.
Is your Customer AI hamstrung?
Check Out Our Customer AI Solutions Videos
Read our Blogs on Customer AI Solutions
Tips, Tricks and Best Practices on Evolving Your Customer AI Program
Top 5 Data & AI Trends in 2025
Top 5 Data & AI Trends in 2025 include a domain-centric focus, multi-agent customer-centric AI, and a different tact for data modernization.
AI Hallucinations are Data Problems
AI Hallucinations are in the news. What causes them? Data is a major factor. Learn how to manage data to stamp out AI hallucinations.
It’s Time to Start Governing Data and AI Together
Governing data and AI together is better than governing data and using it for AI. It’s required for compliance. It’s necessary for customer relationship management.
